
Schedule a demo at DISTRIBUTECH 2024 and witness the power of Grid Vision®
eSmart Systems is a leading provider of AI-powered solutions for the inspection and maintenance of critical infrastructure. Our Grid Vision solution provides a data-driven and condition-based approach to infrastructure inspections and asset management.
Discover how Grid Vision is revolutionizing infrastructure inspections for top energy providers at booth #3483 and catch our presentations with some of our utility customers.
Want a free expo ticket? Book a demo at the event and we will send you a free ticket by email.*
*Only available to utilities. First come, first serve.
At eSmart Systems, AI is in our DNA. We have been working on AI for infrastructure inspections for over 10 years. Drawing from our successful experience working with 50+ utilities globally, here are 6 things you should consider before starting your AI journey for infrastructure inspections.

- AI requires validation. You cannot escape this, when dealing with critical assets. The AI suggestions must be validated and this is how the AI learns.
- Training data is crucial. You need a lot of training data for AI to work successfully. Working with a vendor who has a lot of training data will give you a better starting position on your journey.
- Use a scaled approach. Apply AI to your most commonly occurring defects first.
- Focus on business value. AI can be a powerful tool to achieve a business-driven goal. Don’t get side-tracked by AI – focus on your business goal.
- AI supports Virtual Inspections and should be incorporated into the process and should not be considered in isolation. We have seen innovation projects just focused on measuring AI performance, but this does not tell you the full picture in terms of benefits gained.
- Beware of unrealistic promises. If you are being promised full automation from day 1, alarm bells should be ringing. AI is a journey and must be trained on your infrastructure. The key is working with a provider who is a subject matter expert.
If you would like a discussion with our experts on AI or how it can be applied to your inspections, contact us today!
For more insights, listen to our podcast on AI misconceptions.
We pioneered virtual inspections of energy utility assets over 10 years ago, and in that time, we have been asked a lot of questions. Here are some of the frequently asked questions that utilities seek answers to:
- We have high reliability on our grid, so why would I change my inspection method?
- We have been inspecting our assets with a proven method for a long time, why change it?
- I have heard that the AI is not ready yet, so why start implementing it now?
- Why do it now? We tried this a few years ago and it was more expensive than our traditional methods.
All valid questions, therefore we have put together ten reasons why a utility should add virtual inspections to their inspection program.

- Improve the safety of your inspections by having fewer people out in the field conducting inspections through foot patrol, climbing towers or inspecting by helicopter. Our approach is that we are hardware agnostic, so you can capture your assets out in the field via various methods and then conduct the actual inspection from your desk.
- Get a holistic and consistent view of your inspection results and remove subjectivity. One of our customers was outsourcing their asset inspections and getting inaccurate and inconsistent defect results. The customer also climbed towers that did not require climbing resulting in unnecessary costs and safety risks. With our built-in inspection workflow and multiuser experience, they now have a solution that yields results without incurring unnecessary expenses and risks.
- Identify more defects than traditional inspection methods. One of our customers identified 60% more defects with our virtual inspection program than when using foot patrols. Read our whitepaper which compares the effectiveness of foot patrols and virtual inspections here.
- Reduced inspection time. Inspecting the grid at a desk using our solution – Grid Vision®, allows the inspectors to quickly identify and confirm defect suggestions. One of our customers reduced inspection time per pole by 2/3 by deploying our virtual inspection approach and software.
- Reallocation of expensive resources. We all know that there is a skills shortage in the utility industry. With virtual inspections, you do not need to send experienced engineers into the field. You can capture the images and conduct a virtual inspection at your desk. The experienced engineer acting as a subject matter expert only needs to do the quality review using our software. This way your experienced engineers can focus on high-priority and high-value work.
- Improve your capital planning. Base your capital planning on accurate data and appropriate risk tolerances. We have supported two of our customers to move over $10 Million of inspection costs from O&M to capital by creating digital assets of their system.
- Use the data you are collecting. If you are sending out teams for inspections and collecting data let us ensure you only capture what is necessary and then maximize the usage. With over a decade of experience, we have a proven methodology for data collection to ensure that the captured data is not only suitable for a virtual inspection but for broader use beyond the inspection itself. If you are already spending your budget on collecting data then get it right the first time.
- An image tells a 1000 words. With our structured approach, we work with utility customers to collect the right number of images at the correct angle so they can be successfully utilized for a virtual inspection, as well as use cases beyond the inspection. In our approach, we link the images to the right asset, metadata, asset data, inspection data and grid topology and build your image-based digital asset that you can utilize across your organization.
- Reduce your environmental and O&M costs by conducting virtual inspections and eliminate verification visits by providing teams access to the image-based digital asset so they can conduct most of the work from their desk and only go out in the field when necessary. Working with one of our customers we estimated they could potentially save 150.000 tons of CO2 per year by adopting our approach across their grid.
- Reduce costs and drive efficiency across your organization by utilizing your image-based digital asset. Our customers are now using Grid Vision to identify common vulnerabilities, verify site access, optimize workforce management, capital planning and support regulatory reporting.

We have given 10 reasons to add virtual inspections to your asset inspection program and we have not even mentioned the value of AI.
Virtual inspections are another inspection method in your toolbox and complement your existing methods. With our approach you don’t replace your current inspection program but add virtual inspections, as certain inspections still require ground patrols like testing pole foundations and drilling for rot, etc. One of our customers has now incorporated virtual inspections as 50% of their inspection program.
So what are you waiting for? Contact us today for a free workshop where we can help you see how virtual inspections can support your operations.
- This project will transform WEB’s asset management strategy by providing accurate asset data for all utility assets.
- eSmart Systems will deliver a program to capture approximately 100.000 assets for inventory.
- Grid Vision® will be used to create an image-based digital inventory that represents the physical infrastructure.
The Bonaire population is growing, and tourism is developing. Water- en Energiebedrijf Bonaire (WEB) supply water and electricity to 20.000 households, companies and organizations on the island. The project will utilize eSmart Systems Grid Vision® Asset Digitization solution to capture the required asset information from the field including visual documentation on their substations, MSRs, cabinets, masts, electricity and water meters.
We were very impressed with eSmart Systems approach and methodology to support our asset management needs. Through an initial pilot project, the high-quality accurate asset information delivered within Grid Vision provided valuable insights into our critical infrastructure. We are now thrilled to be rolling this out across our whole infrastructure.
We are excited to be supporting WEB on their asset management journey. This partnership will set the foundation for obtaining an accurate asset register that WEB can utilize beyond this project for their investment planning decisions to support the growth in Bonaire.
About WEB Bonaire
Water- en Energiebedrijf Bonaire N.V. (WEB Bonaire) supplies water and electricity to Bonaire. Water- en Energiebedrijf Bonaire N.V. (WEB) was founded in 1963 and is owned by the Public Entity of Bonaire (OLB). WEB is responsible for the sustainable, reliable and affordable production and supply of drinking water, electricity distribution, collection and treatment of wastewater and the distribution of irrigation.
About eSmart Systems
eSmart Systems is a leading provider of AI-powered solutions for the inspection and maintenance of critical infrastructure. With our software solution, Grid Vision® we revolutionize how utility companies operate and maintain their transmission and distribution networks. We support utilities globally to reduce inspection costs, make inspections safer, improve the quality of asset data and prolong asset life. eSmart Systems has more than 20 years of international experience in establishing and operating knowledge-based, leading IT and energy-related companies targeting global markets.
Recently, there has been an increased adoption of digital tools to carry out overhead line inspections like the use of drones and cameras to collect imagery or visual data and manually analyze them, but a more efficient and effective method of conducting those inspections is by completely digitalizing the process and using AI technology to analyze and sort out the data. Utilities are looking at software to check the health and performance of transmission and distribution assets as part of a suite of digital tools in order to create agility and safety on that side of their operations.
In an October webinar we did with Xcel Energy, Brian Long, Xcel Energy’s Project Director for Transmission Asset Management, clarified “The main reason we do this is to improve our inventory and really understand the condition of our assets.” With fast and robust data being sent to the utility through virtual inspections, utilities can have a clearer picture of the health and efficiency of their T&D network without sending work crews which saves time, gas and labor money, and reduces worker exposure to job hazards from lines and substations. AI-based inspection solutions can also find more defects than traditional methods, and can be used with modeling tools to help predict issues with assets on a timeline which can increase both efficiency and safety.

The main reason we do this is to improve our inventory and really understand the condition of our assets.
Virtual line inspections provide a wealth of data in conjunction with various sensors and other devices that can be utilized in the decision-making process for all sorts of applications beyond just asset health. The timing of investment decisions can hinge on which systems most need addressing, and having a complete picture of one’s systems through a synthesized data repository can inform and accelerate that process. More granular data can be used to target specific parts or aspects that need addressing rather than more costly replacements of an entire unit or system. Data can also be used to create efficiencies for field crews both in management’s ability to effectively allocate their efforts, and for the crews themselves if they have easy access to the data in the field. The whole of the utility apparatus can be more deft with these data and analytics tools.
The key to unlocking the business value of virtual inspections is a smart plan executed by skilled staff
On our podcast about AI misconceptions, eSmart System’s CTO Erik Asberg said:

I think people sometimes get disappointed when an AI tool doesn’t magically solve their problems. AI isn’t magic, it’s just a tool.
To get the best use out of the data and the analytics, a robust plan with buy-in from the entire organization is necessary to reach the most efficient applications of the data for the highest return of investment in terms of time, money, and safety. It is also prudent to ensure that staff is properly trained to utilize these tools, or partnerships are formed with skilled professionals familiar with these processes. Collaboration and partnership in general can help fill knowledge gaps for an organization looking to onboard more advanced systems. The tools at our disposal are capable of synthesizing a lot, but they are only tools, we cannot forget the human element.
Concluding thoughts.
Throughout this year, we’ve seen many advancements in utility infrastructure and systems as they modernize for resilience and increasing customer expectations. Making the most out of data in transmission and distribution is both part of the modernization process and an accelerant of it. By creating efficiencies in this space utilities can open up resources for further investment and planning. Collecting data can allow for proactive decision-making on upgrading which makes the grid more resilient. With a clearer understanding of assets, workers can be better allocated and hazards can be identified faster. A utility with a good plan, knowledgeable partner, and trained staff that are kept up throughout the process can use virtual inspections alongside a suite of tools to improve not just their T&D, but the whole enterprise.
Contact us today and see how Grid Vision is transforming the way the world’s leading energy providers inspect and maintain critical infrastructure.
Join our webinar to learn how Distribution System Operator, Mitnetz Strom (part of the E.ON Group), integrates AI and drones into its grid inspection programme.
Supplying approximately 2.3 million customers with electricity, the German DSO wanted to enhance their inspections with a fully autonomous process, utilizing autonomous drones and AI-enabled image recognition. The panel of experts will share insights from the project journey including lessons learned and efficiency gains achieved to date.
In this webinar, you’ll learn about the following:
- An overview of the Mitnetz inspection programme
- Their journey in integrating AI
- Key considerations for AI implementation
- Data capture strategies
- Maximising returns from captured data
Other Webinars You May Like
-
Webinars
Watch our webinar – Disrupting the status quo: AI in utility operations
Watch this webinar to understand why everyone is talking about AI transforming utilities’ day-to-day operations and business as a whole. Learn what leaders really need to know about these fast-moving technological changes.September 25th 2024 -
Webinars
Watch our webinar – Master your substation asset data: Expert insights and strategies revealed
Watch this webinar to learn how to improve poor quality and incomplete data for your substations and how you can achieve lower costs and a much faster response to faulty assets by relying on accurate, up-to-date data.May 09th 2023 -
Webinars
Watch our webinar – Incorrect asset data – why it puts congestion management strategies at risk
Stedin, DSO for 2.3+ million customers in the Netherlands, realised that the asset data they used for their network calculations resulted in anomalies. Watch this webinar to understand Stedin’s approach to validating asset data for their 22,000 Medium Voltage substations.October 02nd 2023 -
Webinars
Watch our webinar – How AI & Virtual inspections changed operations at Xcel Energy
Inspecting transmission and distribution assets is tremendously time- and labor-intensive for utilities. Watch this webinar to learn the benefits and requirements of using a virtual inspection program and what AI is and isn’t capable of doing.May 12th 2023
Join our webinar to learn how Distribution System Operator, Mitnetz Strom (part of the E.ON Group), integrates AI and drones into its grid inspection programme.
Supplying approximately 2.3 million customers with electricity, the German DSO wanted to enhance their inspections with a fully autonomous process, utilizing autonomous drones and AI-enabled image recognition. The panel of experts will share insights from the project journey including lessons learned and efficiency gains achieved to date.
In this webinar, you’ll learn about the following:
- An overview of the Mitnetz inspection programme
- Their journey in integrating AI
- Key considerations for AI implementation
- Data capture strategies
- Maximising returns from captured data
Other Webinars You May Like
-
Webinars
Watch our webinar – Disrupting the status quo: AI in utility operations
Watch this webinar to understand why everyone is talking about AI transforming utilities’ day-to-day operations and business as a whole. Learn what leaders really need to know about these fast-moving technological changes.September 25th 2024 -
Webinars
Watch our webinar – Master your substation asset data: Expert insights and strategies revealed
Watch this webinar to learn how to improve poor quality and incomplete data for your substations and how you can achieve lower costs and a much faster response to faulty assets by relying on accurate, up-to-date data.May 09th 2023 -
Webinars
Watch our webinar – Incorrect asset data – why it puts congestion management strategies at risk
Stedin, DSO for 2.3+ million customers in the Netherlands, realised that the asset data they used for their network calculations resulted in anomalies. Watch this webinar to understand Stedin’s approach to validating asset data for their 22,000 Medium Voltage substations.October 02nd 2023 -
Webinars
Watch our webinar – How AI & Virtual inspections changed operations at Xcel Energy
Inspecting transmission and distribution assets is tremendously time- and labor-intensive for utilities. Watch this webinar to learn the benefits and requirements of using a virtual inspection program and what AI is and isn’t capable of doing.May 12th 2023
eSmart Systems and envelio are excited to announce their partnership to support utilities with their asset management and grid planning decisions.
eSmart Systems’ Grid Vision® solution powered by AI enables utilities to scale virtual inspections and grid inventory while digitalizing transmission and distribution assets with an image-based digital asset, combining inspection data, substation assets, metadata and grid topology to provide actionable insights and downstream value beyond the inspection.


envelio’s Intelligent Grid Platform empowers utilities by delivering a digital twin of the distribution grids. The platform unites relevant grid data from multiple sources into one platform to digitalize and automate grid planning and grid operation processes. Applications like Grid Planning and Grid Study enable the evaluation of future scenarios and their effect on the power grids. The results can then be used for strategic grid planning.
Bringing the two solutions together unlocks a powerful combination of an accurate image-based digital asset with the digital twin, resulting in a knowledge-based platform to support utilities to break down silos between grid operations, investment planning and condition monitoring to provide holistic and accurate information on the conditional and physical state of the grid. Based on these additional insights on the power flow and mechanical asset data combined, utilities can enable improved maintenance and inspection planning, support unplanned outage response and improve long term asset investments and strategic grid planning for their power grids.
We are excited to be supporting WEB on their asset management journey. This partnership will set the foundation for obtaining an accurate asset register that WEB can utilize beyond this project for their investment planning decisions to support the growth in Bonaire.
Innovation partnerships like the one with eSmart Systems are the key to the energy transition. Together we create a solution with a technological best-of-breed approach that enables cost-optimized and accelerated asset management and expansion planning of the power grids and thereby supporting grid operators in meeting the challenges of the energy transition.
- Inspektionsdienstleistungs-Programm zur Bereitstellung einer vollständigen virtuellen Inspektion des AllgäuNetz Freileitung Hochspannungsnetz.
- Virtuelle Inspektion unterstützt durch Künstliche Intelligenz.
Die AllgäuNetz ist Verteilnetzbetreiber im südlichen Allgäu in Deutschland. Gemeinsam mit eSmart Systems beginnt AllgäuNetz die Zusammenarbeit mit dem Ziel die Inspektion des Freileitungsnetzes deutlich zu verbessern. Die Lösung der eSmart Systems ermöglicht eine virtuelle Inspektion der Freileitungen, die durch eine künstliche Intelligenz unterstützt wird.
Mit diesem Schritt unterstreicht AllgäuNetz ihre Strategie, verstärkt erneuerbare Energien zu integrieren, den Ausbau intelligenter Netze auszudehnen und die Digitalisierung ihrer Assets und Prozesse voranzutreiben. Dies dient dazu, die Energiewende zu unterstützen und gleichzeitig das hohe Maß an Versorgungssicherheit für die AllgäuNetz Kunden zu optimieren.
We were very impressed with eSmart Systems approach and methodology to support our asset management needs. Through an initial pilot project, the high-quality accurate asset information delivered within Grid Vision provided valuable insights into our critical infrastructure. We are now thrilled to be rolling this out across our whole infrastructure.



Im Rahmen dieser Partnerschaft bietet eSmart Systems eine vollständige Ende-zu-Ende-Inspektionslösung von der Bilderfassung mit Drohnen und automatisierten Flugmustern bis hin zur virtuellen Inspektion mit Grid Vision®. Somit erhöhen wir die Inspektionseffizienz. Diese Partnerschaft wird sicherere, genauere und effizientere Sichtprüfungen der Freileitungen ermöglichen und die Inspektionskosten optimieren. Zusätzlich wird das Programm ein bildbasiertes digitales Abbild der Freileitungsanlagen erstellen, welches die AllgäuNetz dabei unterstützt, sich bei der Investitionsplanung auf Betriebsmittel, basierend auf ihrem Zustand, für Wartungs- und Reinvestitionsmaßnahmen zu konzentrieren.
We are excited to be supporting WEB on their asset management journey. This partnership will set the foundation for obtaining an accurate asset register that WEB can utilize beyond this project for their investment planning decisions to support the growth in Bonaire.
Über die AllgäuNetz GmbH & Co. KG
Die AllgäuNetz GmbH & Co. KG ist der Verteilnetzbetreiber im südlichen Allgäu und versorgt 144.000 Kunden sicher mit Strom.
Eine sichere und zuverlässige Stromversorgung ist eine wichtige Grundlage unserer Gesellschaft. AllgäuNetz GmbH & Co. KG, als Allgäuer Unternehmen Kraftwerke GmbH, Allgäuer Überlandwerk GmbH, Energiegenossenschaft z.B. Mittelberg, Energiebedarf Oberstdorf GmbH und Energiebedarf Oy- Kressen eG stellt sich dieser Verantwortung konsequent.
Mit unseren Mitarbeitern sind wir für große Teile des Stromnetzes im südlichen Allgäu verantwortlich. Das in Betrieb befindliche Stromnetz umfasst ca. 5.500 km Leitungen auf einer Fläche von ca. 1.700 km².
Durch das Zusammenspiel erneuerbarer Energien, intelligenten Netzausbau und -betrieb sowie zuverlässige flächendeckende Betreuung sorgen wir für ein hohes Maß an Versorgungssicherheit.
Gemeinsam mit unseren Privatkunden, Gewerbebetrieben und den Gemeinden im südlichen Allgäu arbeiten wir täglich an der sich verändernden Energielandschaft und setzen die Veränderungen gemeinsam innovativ und zielorientiert um.
Über eSmart Systems
eSmart Systems ist ein führender Anbieter von KI-gestützten Lösungen für die Inspektion und Wartung kritischer Infrastrukturen. Mit unserer Softwarelösung, Grid Vision® revolutionieren wir die Betriebs- und Wartungsprozesse von Netzbetreibern für ihre Übertragungs- und Verteilungsnetze. Wir unterstützen Netzbetreiber weltweit dabei, Inspektionskosten zu senken, Inspektionen sicherer zu gestalten, die Qualität der Asset informationen zu verbessern und die Lebensdauer der Assets zu verlängern.